{"id":6058,"date":"2024-06-10T10:23:11","date_gmt":"2024-06-10T09:23:11","guid":{"rendered":"https:\/\/sterr.pixeltypen.de\/?page_id=6058"},"modified":"2026-08-14T17:45:19","modified_gmt":"2026-08-14T16:45:19","slug":"infos-a-z","status":"publish","type":"page","link":"https:\/\/hotel-sterr.de\/en\/infos-a-z\/","title":{"rendered":"Info A-Z"},"content":{"rendered":"
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Info A-Z<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Interesting facts about our hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tApproach<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

How to reach us by car:<\/strong>
From Nuremberg, take the A3 motorway via Regensburg, exit Bogen to Viechtach.
From Munich, take the A 92 motorway to Deggendorf and then to Viechtach.
In Viechtach in the direction of Lam or Arnbruck, after approx. 7 km in Wiesing turn right to Neunu\u00dfberg (3 km).<\/p>

How to reach us by train:<\/strong>
Take the ICE to Plattling, where you change to the Waldbahn railway via Gotteszell to Viechtach station.
We will be happy to pick you up from there free of charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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must be communicated to us in writing at least 14 days before arrival. We will then endeavour to accommodate these as best we can. However, as we cannot rule out cross-contamination in our kitchen, we cannot provide any guarantee. If we are informed of allergies at shorter notice or even on arrival, we cannot take them into account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCompany holidays<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At the following times our house is closed for company holidays:<\/p>

2026:\u00a0
Christmas: from 20 December to 26 December 2026 inclusive

2027:
Whitsun: 14 May to 22 May 2027 inclusive
Christmas: 19 December to 26 December 2027 inclusive<\/p>

During this time, you can reach us from Monday to Friday (excluding public holidays) from 09.00 to 17.00.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Please always settle your room bill on site and in good time before your departure. We accept cash, EC card, VISA and Mastercard. Other credit cards and payment on account are unfortunately not possible. It is not necessary to pay a deposit in advance. However, if you would like to transfer a partial amount in advance, we will be happy to provide you with our bank details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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On the day of arrival, your room will be available from around 2.00 pm.
Optional: Early check-in from 9.00 am including breakfast and use of the spa area: \u20ac 25 per person
Our \u00be pampering board starts on the day of arrival with the afternoon buffet and ends on the day of departure after breakfast.
Please vacate your room after breakfast on the day of departure, but by 10.30 a.m. at the latest, so that the next guests can check in on time.
Late check-out (without room) until 6.00 pm incl. afternoon buffet and use of the spa area: \u20ac 35 per person<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Your four-legged friend is very welcome here. Since June 2026, we have also been offering the option of dining with your dog in a separate area of the restaurant. However, seating here is limited. Dogs are generally not permitted in the spa area. Please register your dog in advance; we charge a surcharge of \u20ac19.00 per night for your dog, excluding food.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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0-2 years: 20,00 \u20ac\/night, 3-9 years 50,00 \u20ac\/night, 10-15 years 70,00 \u20ac\/night.<\/p>

We are happy to provide a cot if required.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We have 2 charging points (type II | 11KW). You can charge your electric vehicle with us at any time. Price: 0,50 \u20ac\/kWh<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our room prices already include our \u00be pampering board and the use of our spa area. The daily prices quoted are per person per night. The offer prices are also per person, but include the entire duration of stay of the respective offer. If you only wish to book bed and breakfast, the price is reduced by \u20ac10.00 per person\/night. The local tourist tax is not included in the price and will be charged additionally: It amounts to \u20ac 3.00 per night for each adult and \u20ac 1.50 per night for each child from 6 - 17 years.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Cancellation<\/strong><\/p>

Cancellation sounds unpleasant - and it is - for you and for us. Our request: Please inform us in good time, we try to be tolerant. However, we ask for your understanding that free cancellation is only possible up to 4 weeks before arrival. If you cancel at shorter notice, the following cancellation fees apply:<\/p>

Cancellation fees<\/strong>:<\/p>