Declaration of accessibility

Scope of application

This declaration applies to: https://hotel-sterr.de/

Who we are (consumer information, Art. 246 EGBGB)

Authorised representative:
Michael Sterr

Legal bases & standards

Our goal is the compliant implementation of the accessibility requirements for websites in accordance with BFSG and BFSGV. The technical benchmarks are EN 301 549 (section „Web“) and the WCAG in conformity levels A and AA [WCAG 2.2 AA where applicable].

Status of compatibility

This website is partially compliant with the relevant requirements.
Test/assessment method: Expert:innen audit
Last review: 08/08/2025

How we fulfil the requirements (extract)

  • Structure & Orientation: The website has a clear page structure with clear navigation points and logically organised content areas.
  • Readability & Zoom: Texts remain legible and usable when enlarged (browser zoom).
  • Responsive implementation: Content adapts to different end devices and thus supports different usage situations.

Non-accessible content & exceptions

  • Alternative texts: Images, especially in galleries and teasers, are not consistently provided with descriptive alternative texts.

  • Contrasts: Colour contrasts of texts and control elements do not always meet the minimum requirements (4.5:1).

  • Simple / easy language: There is currently no page with content in simple or easy language available.

  • Forms: Booking and contact forms are not fully accessible (labels, error messages, keyboard control).

  • Downloads: PDF documents are not barrier-free.

Feedback & contact (report barriers)

We are happy to receive information on digital accessibility. Report barriers or request accessible alternatives via:
We will respond promptly and inform you of planned measures or alternatives.

Competent market surveillance authority

Market Surveillance Centre of the Federal States for the Accessibility of Products and Services (MLBF)
Registered office: Magdeburg
Provisional contact address:MLBF c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55 39135 Magdeburg

Accessible communication & alternative formats

If you do not find the content of this website in a form that you can use, we will endeavour to provide you with accessible alternatives on request (e.g. HTML instead of PDF, large print/easy-to-understand versions, audio). 

Creation & updating

Created on: 09.09.2025
Last checked/updated on: 09.09.2025
Planned review intervals: annually

Feedback on accessibility

Max. file size: 64 MB.

Sterr - Hotel & Chalets, Neunussberg 35, D - 94234 Viechtach, is committed to protecting and respecting your privacy. We will only use your personal data to manage your account and to provide the products and services you have requested. From time to time we would like to inform you about our products and services and other content that may be of interest to you. If you consent to us contacting you for this purpose, please indicate below how you would like us to contact you:

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