Declaration of accessibility

Scope of application

This declaration applies to: https://hotel-sterr.de/

Who we are (consumer information, Art. 246 EGBGB)

Authorised representative:
Michael Sterr

Legal bases & standards

Our aim is to ensure that the accessibility requirements for websites set out in the BFSG and BFSGV are implemented in accordance with the relevant standards. The technical standards used are EN 301 549 (the „Web“ section) and the WCAG at conformity levels A and AA.

Status of compatibility

This website is partially compliant with the relevant requirements.

Test/assessment method: Expert:innen audit
Last reviewed: 13 August 2026

How we fulfil the requirements (extract)

Structure & Orientation: The website has a clear page structure with clear navigation points and logically organised content areas.
Readability & Zoom: Texts remain legible and usable when enlarged (browser zoom).
Responsive implementation: Content adapts to different end devices and thus supports different usage situations.

Non-accessible content & exceptions

Alternative texts: Images, especially in galleries and teasers, are not consistently provided with descriptive alternative texts.
Contrasts: Colour contrasts of texts and control elements do not always meet the minimum requirements (4.5:1).
Simple / easy language: There is currently no page with content in simple or easy language available.
Forms: Booking and contact forms are not fully accessible (labels, error messages, keyboard control).
Notes on the booking form: The booking form is provided by the external service provider Vioma. We have brought the issues mentioned to Vioma’s attention. Vioma is currently working on a new, more accessible version of the booking tool. As soon as this is available, we will integrate it into our website. We are monitoring the situation regularly.
As at 15 September 2026
Downloads: PDF documents are not barrier-free.

Feedback & contact (report barriers)

We are happy to receive information on digital accessibility. Report barriers or request accessible alternatives via:

We will respond promptly and inform you of planned measures or alternatives.

Competent market surveillance authority

Market Surveillance Centre of the Federal States for the Accessibility of Products and Services (MLBF)
Registered office: Magdeburg
Provisional contact address:

MLBF
c/o Ministry of Labour, Social Affairs, Health and Equality, Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg

Accessible communication & alternative formats

If you do not find the content of this website in a form that you can use, we will endeavour to provide you with accessible alternatives on request (e.g. HTML instead of PDF, large print/easy-to-understand versions, audio).

Creation & updating

Feedback on accessibility

Name

E-mail address

Telephone number

Description of the barrier problem

File upload

Max. file size: 2 GB.

Preferential contact

Sterr - Hotel & Chalets, Neunussberg 35, D - 94234 Viechtach, is committed to protecting and respecting your privacy. We will only use your personal data to manage your account and to provide the products and services you have requested. From time to time we would like to inform you about our products and services and other content that may be of interest to you. If you consent to us contacting you for this purpose, please indicate below how you would like us to contact you: